Returns & Exchanges
At Lace & Lush, we want you to love every piece you purchase. If you are not completely satisfied, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Attach Shipping Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing